With increase in number of hospitals both private and public demand to appoint staff trained in different aspects of hospital management has been steadily going up. To cope with this demand many organizations have been conducting part time and full time courses in health care administration and hospital administration. The courses range from certificate course, diploma & degree courses and even the correspondence course.
Our Training program enables students to understand intricacies of administration and management pertaining to health. At the end of this training you will find employment in hospitals in the Customer Service Management area.
This training is useful to freshers to get jobs in customer service management in the hospitals. It's useful for mid level managers to seek a career in hospital administration, it's useful as a refresher course to existing hospital staff.
What will we cover
Introduction
Evolution of Health Care Services, ABC of Hospital Administration, Principles of Management.
Human Resources
Motivation, Decision Making, Delegation and Decentralization, Effective communication and Report Writing, Leadership and Supervision, Monitoring and Control, Time Management, Public Relations, Conflicts, Professional Hazards.
Clinical Services
Inpatient Services, Outpatient Department, Casualty and Emergency Wing, Intensive Care Areas, Operating Room and Post operative Units, Nursing Services, Medical Social Workers and Social Service Department.
Support Services
Laboratory Services, Blood Bank Radiology Services, Pharmacy, Central Sterile Supply Department, Medical Record Department, Materials Management, House Keeping and Maintenance, Laundry and Linen, Dietary Services, Hospital Information System, Security in the Hospital, Marketing Department.
Engineering Services
Major Installations, Biomedical Engineering.
Finance
Finance and Budget, Cost Accounting, Purchase Procedures.
Medico Legal Aspects
Medical Ethics, Medical Profession and Legal Issues
Special Issues
Hospital Acquired Infections, Management of Hospital Waste, Quality Assurance and Medical Audit, Disaster Preparedness, Post Disaster Psychological Stress.
This training program covers various perspectives of retailing business along the present retail scenario in the country. It delves in detail into the various activities and equipment at retail stores apart from dealing with various merchandise display techniques at stores. Merchandising strategies, retail marketing strategies and customer experience management at retail stores are some of the other important areas covered in this training. At the end of each module of training there are a number of questions with which we will test a student's understanding of the training. The training will also cover several industry insights and case studies focusing on various perspectives of retailing. The training is extremely enlightening as far as understanding and applying retail knowledge is concerned. Industry insights contain several empirical studies that focus on in-depth research into various aspects of the business of retailing.
The Training Topics Covered
An Introduction to Retailing
Understanding Retail, Retail Formats, The Indian Retail Story, Franchising in Retail, Mall Management, Ethical Issues in Retailing.
Retail Consumer Behavior
Shopping Behavior- An Insight, Indian Consumers' Profile-An Insight
Introduction to Retail Store
Strategies behind Effective Retailing, Activities at Retail Stores, Equipment Handling at Retail Stores, Financial Aspects in Retailing.
Merchandise Display Management
An Introduction to Visual Merchandising, The Elements of Visual Merchandising, Fixtures in Retail Stores, Layout Planning at Retail Stores, Merchandise Presentation at Retail Stores, The Role of Planograms
Merchandise Management
Shelf Replenishment, Category Management, Merchandising Strategies, Managing Private Labels, Managing Logistics and Supply Chain
Customer Experience Management
Managing Service Quality, The Retail Selling Process, Product Knowledge.
Retail Marketing Management
Retail Marketing & Communications, Pricing Strategies
Managing Human Resources
Recruitment and Selection, Motivating the Workforce
Retail Store & Legal Issues
Legal Issues in Retailing
Special Section
Case Studies
Industry Insights
Domain knowledge is a given and is taken care of by the college level courses. The other skills need to be developed and honed. Global Connect has developed a CRT model that covers all aspects that will help students secure a job.
Our offering includes the following modules
1. Basic Communication Skills
2. Corporate Etiquette and personal grooming
3. Resume Building
4. Type of interviews & Mock Interviews
5. Aptitude/ logic/ Reasoning/ Verbal abilities
6. Organization Structure & Networking
7. Group Discussion
8. Gender & Cultural Sensitivity
9. Career limiting behavior- Dos and Don't's
JobSkool Story
Why JobSkool?
Because we know what it takes to crack a job interview! That too at an affordable price!
So if you value your time and money please read on...
Over the last year, we spoke to many candidates who had undergone training in cabin crew, ground handling, travel and tourism etc but still did not have a job.
What we discovered was an eye opener- There were many job openings in the target sectors but these candidates did not make the cut.
Why was that?
We found that the courses that these candidates had undergone had charged them heftily and taught them a lot of sector specific subjects. All this even before the candidate had got a job in the sector, was not only unnecessary, but also a waste of time as most employers don't expect new recruits to know all this information, neither do they ask them questions at this in depth level. Additionally, barring a few employers, almost all train the new recruits all over again in these areas.
So our team of industry experts sat down and brain stormed and the result is a curated all in one course for cracking job interviews in aviation, hospitality and retail sectors which offers value for money by cutting the fluff and focusing on the important areas that candidates need.
JobSkool Differentiators
#1 Differentiator
#1 Differentiator
#1 Differentiator
Other Institutes charge high fees from Rs 80,000 to Rs 2,00,000 range
JOBSKOOL VALUE ADDED COURSES ARE BELOW Rs 80,000
#2 Differentiator
#1 Differentiator
#1 Differentiator
Other Institutes cover topics that are not required to get selected
JOBSKOOL HITS THE BULLS-EYE WITH COMPLETE FOCUS ON RELEVANT COURSES TO CRACK JOB INTERVIEWS
#3 Differentiator
#3 Differentiator
#3 Differentiator
Other institutes offer a comprehensive all in one course
JOBSKOOL OFFERS A MODULAR APPROACH- YOU CAN PICK AND CHOOSE WHAT YOU WANT
#4 Differentiator
#3 Differentiator
#3 Differentiator
Other institutes conduct classes mainly in classrooms with one field visit
JOBSKOOL TRAINING IS PRACTICAL WITH MANY FIELD TRIPS TO AIRPORT, MALL< HOSPITALS ETC